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“Tell me whyyy/ Ain’t nothing but a heartache/ Tell me whyyy/ Ain’t nothing but a mistake/ Tell me whyyy/ I never wanna hear you say/ I want it that way.” A good customer service manager knows that, and politely yet firmly steps up whenever the customer is making unreasonable demands. “The customer is always right” is a sacred business philosophy…but there are a few reasons why it is problematic to follow. Oh, come on.😞ĭon’t you just hate it when that happens? And if the customer has a really complicated query, you can look forward to sitting on it for the next hour.

Thank you for helping us patch critical issues and smoothly execute releases within some crazy timelines! 7. The fact is, CS can’t thank our engineers enough for making us look good in front of the customers. Another one bites the dust 🪳⚡️ĭid Friday come early? Just kidding. That said…if it’s not on the ticket, it didn’t happen. However, you can always count on customer service to keep things 100% professional and not vent to the customer. When overloaded by requests, fatigue and crankiness are perfectly normal. No ticket? Guess it’s not a problem then. 🤷🏽‍♀️ Because on some days, that Inbox Zero feels like a distant dream. Let this be the mantra of every customer service team ever. The team that slays together, stays together ⚔️ If your “work” voice compared to your normal voice is like Adele versus Batman, congratulations.

More often than not, these interactions can be complicated, and they are also the first to take the heat when issues pop up. Alexa, play “Hello” one more time.📞įrom Karens to Chads, and everybody in between, customer service teams have interactions with all sorts of people. 🙅🏼Ĭustomer service professionals simply don’t know the meaning of “I don’t know.” If they can’t answer your question in the moment, they will direct you to a resource or a team member who can. We’ve compiled 30 hilarious customer service memes that will help you laugh, relax, and bring your A-game to your next customer conversation. Well, you know what they say, “a meme a day makes the stress go away” - or something like that. You have to deal with loads of questions, annoying bugs, and umpteen feature/discount requests, and also juggle multiple conversations on a daily basis.